Automated Email Replies
Prepare useful replies from approved business information.
Make the next step easier.
Draft replies for review or approved low-risk sending rules
Escalate questions the workflow cannot resolve
How the configured workflow works.
- A supported mailbox receives an enquiry
- The configured workflow drafts or routes the reply
- Your review or approved sending rule determines the next step
This page describes the service scope. The showroom does not currently perform live bookings, send messages or modify business records.
Choose the right scope.
Mailbox compatibility, permissions and sending limits are checked first. Inbox automation is a separately scoped workflow; your email subscription stays separate.
Compare plans and packagesBefore you connect it.
Is this active on the showroom today?
The pages demonstrate the intended experience. Email connection required. We confirm and test your actual systems before offering live actions.
What needs to be agreed before setup?
Your approved knowledge, account permissions, integration compatibility, usage limits, fallback behaviour and the specific outcomes listed in your quote.
What will this cost?
Mailbox compatibility, permissions and sending limits are checked first. Inbox automation is a separately scoped workflow; your email subscription stays separate. Provider usage and any extra work are itemised before activation.
Can I try a relevant industry example?
Explore our six dedicated industry demos and the Smartweb voice and text showroom below. Previews are labelled until live connections are configured.
Plans, setup and getting started
Where can I see prices for this solution?
Voice Starter starts at AUD $49/month including GST for 200 voice minutes. One-time plan setup starts at $450. Compare voice, chat, recovery, reviews and automation options on the pricing page; the same plan allowances apply across industries.
Is a new website included and can I get a free trial?
A new website is a separately scoped project from $450 including GST. It is itemised alongside assistant setup and monthly service in your quote. There is no free trial. The showroom and demo websites help you explore before requesting a scope.
Can the assistant change languages during a conversation?
Yes. When live voice is connected, the website voice assistant can follow a change to another supported language within the same conversation. Connected text chat can respond in the language you type. This does not require a translated website or a new session. Phone-reception language availability depends on the configured provider and is confirmed before launch. The device-voice and curated text previews do not demonstrate live language switching.
